Legal

Terms of Service

Last updated: 12 April 2026  ·  Effective date: 12 April 2026

Please read these Terms of Service ("Terms") carefully before using the AIWorkerz platform and website operated by AIWorkerz Pty Ltd ("AIWorkerz", "we", "us", or "our"). By creating an account or using any part of our services, you agree to be bound by these Terms.


1. Acceptance of Terms

By accessing or using the AIWorkerz platform (the "Service"), you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement on behalf of yourself or your organisation, and agree to comply with these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.


2. Description of the Service

AIWorkerz is an AI-powered recruitment automation platform that enables businesses and recruitment professionals to:

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with reasonable notice where practicable.


3. Account Registration and Security

To use the Service, you must register for an account. You agree to:

We reserve the right to suspend or terminate accounts that we reasonably suspect of providing false information or engaging in unauthorised activity.


4. User Obligations

Acceptable Use

You agree to use the Service only for lawful purposes and in a manner consistent with applicable laws and regulations. You must not:

Candidate Data Responsibilities

When processing candidate personal data through the Service, you are the data controller and we act as your data processor. You are responsible for ensuring you have a lawful basis for collecting and processing candidate data, and that candidates have been informed of how their data will be used. Our Privacy Policy and our Data Processing Agreement (available on request) govern how we handle candidate data on your behalf.


5. Free Trial

We may offer a free trial period (currently 14 days) during which you can access the full or a designated subset of platform features at no charge. At the end of the trial period, continued use of the Service requires a paid subscription. We reserve the right to modify or end free trial offerings at any time.


6. Subscription and Billing

Subscription Plans

Paid access to the Service is provided on a subscription basis. Available plans and pricing are displayed on our Pricing page. Subscriptions are charged monthly in advance.

Payment

Payment is processed by a PCI-compliant secure payment processing provider. By entering your payment details, you authorise us to charge the applicable subscription fee to your nominated payment method. All fees are quoted in Australian Dollars (AUD) unless otherwise stated.

Renewals and Cancellation

Price Changes

We may change subscription pricing with at least 30 days' written notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

Taxes

Prices may be exclusive of GST and other applicable taxes, which will be added where required by law.


7. Intellectual Property

Our IP

The Service, including its software, AI models, user interface, design, text, and all associated intellectual property, is owned by AIWorkerz Pty Ltd or its licensors. Nothing in these Terms grants you any ownership rights in the Service.

Your Content

You retain ownership of all content you upload to the Service, including job descriptions, company documents, and any data you provide. By uploading content, you grant us a limited, non-exclusive licence to process and store that content solely for the purpose of providing the Service to you.

Feedback

Any feedback, suggestions, or ideas you provide to us about the Service may be used by us without restriction or obligation to you.


8. Confidentiality

Each party agrees to keep the other party's confidential information confidential and not to disclose it to third parties, except as required by law or with prior written consent. This obligation survives termination of these Terms.


9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, AIWorkerz disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.

AI-generated scores, assessments, and recommendations are provided as tools to assist recruitment decisions. They are not a substitute for human judgement. You are solely responsible for any hiring decisions made using the Service.


10. Limitation of Liability

To the fullest extent permitted by applicable law, AIWorkerz Pty Ltd and its directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising under or in connection with these Terms will not exceed the total fees paid by you to us in the 12 months immediately preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable Australian Consumer Law, including guarantees relating to services.


11. Indemnification

You agree to indemnify and hold harmless AIWorkerz Pty Ltd and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any claim that data you provided infringes the rights of a third party.


12. Termination

Termination by You

You may terminate your account at any time by cancelling your subscription and closing your account from within your account settings. Upon termination, your access to the Service will cease at the end of your current billing period.

Termination by Us

We may suspend or terminate your access to the Service immediately and without notice if you breach these Terms, engage in fraudulent or illegal activity, or if required by law. We may also terminate the Service on 30 days' written notice for any other reason.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete or anonymise your account data within 90 days of termination, except where we are required by law to retain it. Sections relating to intellectual property, limitation of liability, indemnification, and governing law survive termination.


13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. The parties submit to the exclusive jurisdiction of the courts of Queensland, Australia for the resolution of any dispute arising under or in connection with these Terms.

Before initiating formal proceedings, we encourage you to contact us to resolve disputes informally. Most concerns can be resolved quickly through our contact form.


14. General


Cookie Policy

This Cookie Policy explains how AIWorkerz uses cookies and similar tracking technologies when you visit our website or use our platform.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember information about your visit, such as your preferences and login status. Similar technologies include web beacons, pixels, and local storage.

Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies while using the platform.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferred language, theme settings, or recently viewed jobs. Disabling these cookies may affect your experience.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website — which pages are visited most, how long users spend on each page, and where they navigate from. This information is collected in aggregate and used to improve the platform. You may opt out of analytics cookies using the cookie preference centre.

Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent banner. You can accept all cookies, decline non-essential cookies, or manage your preferences in detail. You may also update your preferences at any time by clearing your cookies and revisiting our site, or by adjusting your browser settings to refuse cookies.

Note that disabling certain cookies may reduce the functionality of the platform.

Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact

If you have any questions about how we use cookies, please contact us via the contact form on our website.