Triage incidents and requests
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Information Technology · Available
IT Service Desk AIWorker
Resolve routine IT demand while administrators retain privileged, security-sensitive and novel interventions.
Defined operational outcomes
Gather device and identity context
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Diagnose known problems
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Perform approved remediation
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Coordinate escalations
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Maintain service knowledge
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Specialist agent team
One AIWorker, coordinated internally.
The customer supervises the worker as one operational unit. Specialist agents handle bounded parts of the job under a shared supervisor and policy layer.
Service Desk SupervisorTicket Triage AgentIdentity Context AgentDevice Context AgentDiagnostic AgentRemediation AgentUser Communications AgentQuality ReviewerIT Access Guardian
Material judgement stays accountable.
Privileged access
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Security incidents
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Destructive remediation
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Policy exceptions
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Novel infrastructure failures
The worker prepares the evidence and recommendation, then escalates to an authorised person.
$995 USD / month
Start in training mode with durable workflows, agent activity, approval controls and performance reporting. Stripe subscription activates the worker in your control centre.
Create an account to deploy