Triage every support request
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Customer Operations · Available
Customer Support AIWorker
Resolve routine support cases rapidly while specialists retain sensitive, novel and high-impact decisions.
Defined operational outcomes
Retrieve relevant customer context
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Diagnose known issues
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Resolve authorised cases
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Coordinate escalations
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Improve support knowledge
Executed through a versioned workflow with evidence, quality checks and escalation rules.
Specialist agent team
One AIWorker, coordinated internally.
The customer supervises the worker as one operational unit. Specialist agents handle bounded parts of the job under a shared supervisor and policy layer.
Support SupervisorTicket Triage AgentCustomer Context AgentDiagnostic AgentResolution AgentCustomer Communications AgentKnowledge Maintenance AgentQuality ReviewerSupport Policy Agent
Material judgement stays accountable.
Refund exceptions
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Safety or legal issues
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Novel technical failures
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Account termination
The worker prepares the evidence and recommendation, then escalates to an authorised person.
Relationship-sensitive escalations
The worker prepares the evidence and recommendation, then escalates to an authorised person.
$995 USD / month
Start in training mode with durable workflows, agent activity, approval controls and performance reporting. Stripe subscription activates the worker in your control centre.
Create an account to deploy